DEAR SUN GARDEN USA CUSTOMERS,

COVID-19 is undoubtedly causing many challenges for everyone. While we realize that everyone is dealing with a large amount of uncertainty, we are taking steps to navigate this crisis. To that extent, we have put measures in place to protect the safety and well-being of our employees, customers, and partners, and are working hard to ensure that we can provide business regularly and maintain normal operations the best that we can.

Here is a rundown of our status of New Umbrellas, Replacement Canopies and Replacement Parts available to customers:

Replacement Parts: No Disruption. We are 95% stocked and are able to help you repair your umbrella for this summer. Please act now to secure your replacement parts here

Replacement Canopies:

We have existing replacement canopies in stock in various colors and sizes per model. We have put measures into place to ensure that we receive more inventory from Europe and we will receive more inventory on colors that are out of stock over the coming weeks. If you see a preferred color canopy out of stock, our best suggestion is to place a deposit on the replacement canopy that you need so you can secure your canopy before the spring rush. The earlier you place your deposit with our online support, the quicker you will receive the canopy! Please act now to secure your replacement canopy today here

New Umbrellas: We currently have a number of umbrellas for you to purchase. We have been notified that we will see temporary disruptions in our production facilities in Europe as they shut down to ensure our worker’s safety within government guidelines. Each of our large patio umbrellas are hand assembled by our employees, and thus production depends on their craftsmanship. If you would like to place a deposit to lock in your order as soon as production resumes on umbrellas out of stock, please contact info@sungarden.us!

Final Word:

We have prepared the best we can to ensure our current Sun Garden Customers have access to replacement parts and replacement canopies and will continue to provide these replacement parts as long as our supply chain provides. We believe that it is important that our umbrellas serve as a place for customers to spend time under during these challenging times and for some a staycation during the summer months. We appreciate your patience during these challenging times and will work together during this rapidly evolving situation. We hope that you, your loved ones, and all fellow colleagues and friends stay safe and healthy.

Thanks for being a customer,

SUN GARDEN USA