Sun Garden offers replacement parts covered by the warranty at no charge but consumers pay for shipping and an outside labor company to install.

FRAME: 2 year warranty on the frame covers workmanship and manufacturer defects to the entire frame. NOTE: Warranty does not cover any type of wind damage, animal attacks, flood, fire, abuse, damages from improper setup or use, or "acts of god."

Our warranty comes on the basis that Sun Garden will offer one replacement part or canopy that has become defective due to material or production fault on the condition that the Consumer is responsible for any shipping costs or labor to install.

CANOPY: 5 year warranty as of January 1, 2015. This warranty covers seams coming undone and fading. Warranty does not cover: punctures, tears, rips, pulls, any type of wind damage, any type of stain, animal attacks, flood, fire, abuse, damages from improper setup or use, and "acts of god."

Our warranty comes on the basis that Sun Garden will offer one replacement part or canopy that has become defective due to material or production fault on the condition that the Consumer is responsible for any shipping costs or labor to install.

UMBRELLA CORD: 1 year warranty NOTE: Warranty does not cover any type of wind damage, animal attacks, flood, fire, abuse, damages from improper setup or use, or "acts of god.

Our warranty comes on the basis that Sun Garden will offer one replacement part or canopy that has become defective due to material or production fault on the condition that the Consumer is responsible for any shipping costs or labor to install.

MISSING PARTS: The customer has 15 days to file a claim from date of purchase