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Two-year warranty of the frame covers workmanship and manufacturer defects to the entire frame.
Umbrella cord has one year warranty.
As of January 1, 2015 all new Sun Garden canopies come with a 5 year warranty.
This warranty covers seams coming undone and fading.
Warranty does not cover: punctures, tears, rips, pulls, any type of wind damage, any type of stain, animal attacks, flood, fire, abuse, damages from improper setup or use, and "acts of god."
Sun Garden offers replacement parts covered by the warranty at no charge but consumers pay for shipping and an outside labor company to install.
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If within 14 days after receiving your official Sun Garden replacement canopy you are not 100% happy with the color, you can send back the canopy for a different color.
E-mail us at info@sungarden.us to claim your canopy exchange.
Ship the canopy back to our Sun Garden warehouse (Sun Garden USA 262 Quarry Rd. Unit J Milford CT. 06460)
We will receive and inspect the canopy (please note: the canopy you send must be the same one we sent to you, and free of stains or any type of damages).
We ship a new canopy in your chosen color to you.
There are no restocking fees. You just pay the shipping.
Only one color exchange accepted per canopy purchased.
Offer only good on canopy purchases through Sun Garden corporate on or after June 10, 2024
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1. You can remove and wash the canopy with a mild detergent with cold water
2. Place the wet canopy back on the umbrella frame to dry. Do not put it in a dryer - it will shrink.
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Sun Garden is field and wind tunnel tested. We know exactly what happens to our umbrellas at specific speeds: at 20 MPH open Sun Garden parasols become a tipping hazard, and at 25 MPH open the umbrella can tip over.
When your Sun Garden Umbrella is properly secured to the frame, canopy closed and strapped secure, it will not tip exceeding winds of 60MPH.
As with all patio umbrellas, please close your Sun Garden when left unattended or in windy conditions.